Have you tried disconnecting the phone from the magic jack and reconnecting it? Thank you. Also do you have a PC where you can at least try to setup your account. Also did you already setup your billing information with magic jack when you purchased it. Hi, According to the directions you should be able to use the magic jack right after connecting it to your router or modem. So, how do I register? MagicJack PLUS Review – Now with No Computer Required
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